It’s been almost a year since Parking Services changed its name to Sustainable Transportation: a change in name that reflects our focus and commitment to engaging in more sustainable practices. Since then, our team has been busy implementing planned projects and establishing responsive solutions to meet the needs of the campus community.
Increased office hours
We have heard the demand for more flexible office hours and are pleased to share that Sustainable Transportation’s new operating hours are Monday to Friday: 7:30 a.m. - 5:30 p.m. Our office, located in the General Services Complex at GSC-1101, will remain open during business hours, including over lunch.
AMP mobile
In an effort to create more efficient practices for daily visitor parking, Sustainable Transportation launched a cross-campus mobile payment system, AMP mobile pay (AMP) in January 2024. AMP offers a safe and convenient digital payment experience for users by eliminating the need for physical machines and paper tickets. AMP is currently seeing an average user rate of 1200 per day. Download it from Apple’s App Store, the Google Play Store, or register through the AMP app website.
Going digital
Our license plate recognition (LPR) technology will be used in a new virtual hangtag initiative, launching for students in fall 2025. Since a permit can be assigned to a vehicle and tracked via LPR technology, students will no longer require a paper permit. Our goal is to expand the digital hangtags initiative to include employees as early as winter 2026.
LPR technology also integrates with AMP mobile, enabling digital parking enforcement to be more streamlined and efficient. If you’re on the receiving end of a parking ticket, remember that 100% of your fine goes towards a good cause: University of Waterloo student bursaries. And in December, you can make a donation instead of paying for your parking ticket.
Expansion of shuttle service
Beginning May 1, we will launch an 8-month pilot program for the Lot X shuttle service that runs Monday to Friday.
The shuttle will make its usual stops, but expand its run time to begin at Lot X from 7:00 a.m. to 9:15 a.m., and will start the afternoon pick up from Davis Center at 3:45 p.m. to 5:30 p.m. We will consider adjustments for future terms based on interest and use over the spring and fall terms.
We appreciate your ongoing feedback as we work to provide more sustainable and responsive services to our community. For any questions, please reach out to sustainable.transportation@uwaterloo.ca.